FAQs
Your questions answered
We have pulled together the questions Jo gets asked most often to help you find the information you need quickly and easily. If you cannot find the answer you are looking for, please do not hesitate to get in touch and Jo will be happy to help.
General questions
About Jo and her service
1. Who is Jo Shaw? Jo Shaw is a Chartered Physiotherapist with more than 20 years of experience in specialist neurological physiotherapy. She works with adults living with a wide range of neurological conditions, delivering expert, personalised care as a home visiting service across Sheffield and South Yorkshire.
2. What conditions does Jo treat? Jo works with adults with a wide range of neurological conditions including stroke, Parkinson’s disease, multiple sclerosis, spinal cord injury, traumatic brain injury, concussion, ataxia and vestibular disorders. If you are unsure whether Jo can help with your condition, please get in touch for a friendly, no obligation conversation.
3. Do I need a referral from my GP? No. You can self refer to Jo directly without a GP referral. However, if you do have a referral letter or any relevant medical information, it is always helpful to share this ahead of your first appointment so that Jo can build a full picture of your situation.
4. Is Jo registered and fully qualified? Yes. Jo is a Chartered Physiotherapist registered with the Health and Care Professions Council (HCPC) and a member of the Chartered Society of Physiotherapists (CSP) and the Association of Chartered Physiotherapists in Neurology (ACPIN).
5. How do I get started? Simply get in touch by phone or email. Jo will have a friendly chat with you about your situation and how she may be able to help, before arranging an initial assessment at a time that suits you.
Home visits
About Jo's home visit service
1. Does Jo come to my home? Yes. Jo provides a fully home based service, meaning all assessments and treatment sessions take place in the comfort of your own home. This removes the stress of travelling to appointments and allows Jo to tailor your rehabilitation to your everyday environment.
2. What areas does Jo cover? Jo provides home visit physiotherapy across Sheffield and the wider South Yorkshire region. If you are unsure whether your area is covered, please do not hesitate to get in touch and Jo will be happy to let you know.
3. What do I need to have at home for my sessions? You do not need any special equipment or a lot of space for your sessions. Jo will work with what you have available in your home and will bring any equipment she needs. She will also advise you on any simple equipment that might be helpful to have between sessions.
4. Can family members or carers be involved in my sessions? Absolutely. Jo is always happy to involve family members and carers in sessions where appropriate, providing guidance and support to help them feel confident in supporting your recovery at home.
5. How long does each session last? Session length will depend on your individual needs and will be discussed and agreed with you following your initial assessment. Jo will always make sure your sessions are the right length to support your rehabilitation without leaving you exhausted.
Treatment and rehabilitation
About your physiotherapy sessions
1. What happens at the first appointment? Your first appointment is an initial assessment. Jo will take time to understand your condition, your current challenges and what you would like to achieve from physiotherapy. From there, Jo will put together a personalised rehabilitation plan tailored entirely to your goals and your needs.
2. How often will I need to see Jo? The frequency of your sessions will depend on your individual needs, goals and the nature of your condition. This will be discussed and agreed with you following your initial assessment and reviewed regularly as your rehabilitation progresses.
3. How long will my rehabilitation take? Every person and every condition is different, so it is difficult to give a definitive answer. The length of your rehabilitation will depend on a number of factors including your condition, your current level of function and the goals you want to achieve. Jo will discuss this with you following your initial assessment and will review your progress regularly.
4. Will I be given exercises to do between sessions? Yes. Jo will provide you with a home exercise programme to work on between sessions, helping you to make the most of your rehabilitation and keep progressing between appointments. Your programme will be tailored entirely to your needs and reviewed regularly as you develop and improve.
5. Can Jo work alongside my other healthcare providers? Absolutely. Jo is happy to liaise with your GP, neurologist, occupational therapist or other members of your healthcare team where appropriate, to make sure your rehabilitation is joined up and consistent with your wider care.
Pricing and funding
About costs and pricing
1. How much does a session cost? Jo’s fees are tailored to each individual patient, taking into account factors such as your location, the frequency of sessions and the nature of your rehabilitation needs. Please get in touch directly for details on pricing and Jo will be happy to have an open and transparent conversation about costs.
2. How do I pay for my physiotherapy? Jo’s service is self funded, meaning patients pay for their sessions directly. Jo does not currently accept payment through insurance providers or other funding schemes. If you would like to find out more about costs, please do not hesitate to get in touch and Jo will be happy to talk you through everything.
3. Do I have to commit to a set number of sessions? No. Jo does not require you to commit to a set number of sessions upfront. Your rehabilitation will be reviewed regularly and you are free to discuss your ongoing needs and goals with Jo at any point. Jo is always focused on doing what is right for you and your recovery.
Get in Touch
Ready to find out more?
Whether you want to check if your area is covered or you are ready to book an initial assessment, Jo is always happy to hear from you. Just get in touch and she will get back to you as soon as she can.